Managed Network Services

PROTECTION AND SUPPORT FOR YOUR ENTIRE NETWORK

CRESCENT CITY TECHNOLOGIES KEEPS YOUR TECHNOLOGY ENVIRONMENT RUNNING SMOOTHLY

We can help free up important resources and give you relief from the necessary, mundane, and time-consuming IT tasks like patching, monitoring and managing your IT infrastructure. Now you can focus on the strategic business initiatives that differentiate your business.

Benefits Of Managed Services:

Increased Efficiency and Performance

With the peace of mind of knowing your network is safe 24/7 and your equipment is running as smoothly as it should be, it allows your focus to be on running the business, not the technology.

Minimized Downtime

Your network needs to be secure, up-to-date and operating at the speed of your business. Our system monitoring will look for symptoms and send alerts before or when problems occur, allowing for faster response and resolution times, making for a tremendous difference in operations.

Cost-effective Support

Your network protected by top of the line monitoring and enterprise level security keeps your computers safe from intruders and your valuable data out of their reach. All without breaking the bank or costing a fortune in downtime.

A product for everyone.

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What we offer.

Daily Safety Checks

We'll check your most crucial components such as backup success and update statuses on a regular basis to make sure your business information is protected and verified against critical component failures. We also ensure that the most important parts of the server and network are ready to support your business.

Real-Time Monitoring

Get proactive on the health of your workstations with a series of automated health checks working around the clock. Real-time monitoring can help ensure your devices are operating at peak performance and help identify potential risks and issues early on. It can also provide instant notifications/alerts when specific, administrator-specified events occur, which can help stop a potentially serious problem on its tracks before it can affect your whole business.

Web Filtering and Managed Antivirus

Keeping up with an ever-evolving cyber security landscape can be a challenge for many businesses. But doing so is an absolute must if you value your data. Our web protection package provides a robust defense against web-borne threats by minimalizing the possibility of a security breach, data loss, or business impact if a problem does occur. We can easily migrate your devices from other vendors so you can be protected by one of the highest threat detection rates on the market.

Key Benefits

Virtually no changes to your current operations –
The daily checks happen in the background and do not interfere with day-to-day tasks.

Maximize Uptime –
Knowing that key IT systems are in good shape and are ready for business reduce interruptions to daily operations dramatically.

Security –
Stop potentially serious problems on their tracks, before they can affect your whole business.

Remote Monitoring & Management

RMM works seamlessly with our monitoring package (which is capable of detecting and reporting problems) and permits our technical experts to quickly troubleshoot your devices remotely and fix most of these problems as if we were sitting right in front of it.

Proactive Remote Maintenance

Often times our technicians can proactively manage and solve issues before any damage is done. Our technical experts can automate maintenance tasks effectively, and resolve certain issues even before clients experience problems in their environment.

Remote Support and Consultation

Need to get in touch with actual human-beings when you have a technical problem? Well we have great news: there are no robots here to answer your calls! Call us, email us, schedule an appointment, write a letter… however you contact us, we’ll be ready to help.

Key Benefits

Faster support without additional travel expenses –
Allows our IT team to support you in a moments notice without the need for travel.

Proactive Maintenance –
Some system issues can be diagnosed and resolved in the background. Some errors can even be fixed without signing in directly into the infected machine.

Human Support –
You can call us when you have a question about a specific problem, trying to resolve an issue, or creating a plan for your next IT purchase.

IT Full Support

A fully outsourced IT service that let's you rest easy while we take over the day-to-day management of your IT infrastructure. As your trusted IT advisor, we’ll keep your data safe, your equipment running smoothly, and help you manage an increasingly complex IT landscape.

On-Site Maintenance

A proactively serviced computer network will always run better than the alternative. However, problems can still occur. Our technicians will do their best to minimize problems, but when it happens, we’ll also be there to catch you. As your trusted IT provider, we’ll regularly pop in to handle any issues we otherwise can’t fix remotely.

Monthly Management Reports

A useful tool that provides visual details of your IT systems, ensuring you are aware of any developing problems or improvements that can be made to your business operations.

Key Benefits

Predictable Costs –
Takes away the pressure of figuring out how much IT services cost. Our services are on a easy, flat-rate, month-to-month basis.

Fast Response –
When issues can’t be handled remotely, we’ll gladly stop by and fix them for you.

Resolve Network Bottlenecks –
Knowing which resources are reaching their limits gives you time to create and execute a plan before system performance and workforce productivity suffer.